Privacy Policy
Last updated: January 2025
James Janske Piano Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Schedule an appointment for services
- Communicate with us via email, phone, or text
- Request a quote or consultation
This information may include your name, email address, phone number, piano details, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule and perform piano tuning, repair, and restoration services
- Send you service-related communications
- Improve our website and services
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With service providers who assist in our operations (subject to confidentiality obligations)
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
James Janske Piano Services
19 Vail Road, Suite 200
Vail, CO 81657
Phone: (970) 476-1862
Email: info@djsama.com